SaabpartsTrade has 2 delivery options available at the point of ordering, reflecting the costs and leadtime. Please select the option that suits you best.

- STANDARD delivery (3 working days)

- EXPRESS delivery (1 working day) 

Free STANDARD delivery for orders over £70 for all products in Mainland UK.

We only ship to UK addresses only.

Delivery

• -Orders placed before 2pm Monday-Friday will be dispatched the same day. Orders placed after 2pm will be dispatched the next available working day, this may vary due to Bank and National Holidays.
• -Orders to the UK mainland addresses will be shipped in line with the delivery option selected at point of ordering. Standard delivery taking 3 working days and Express taking 1 working day. (Saturday & Sunday are NOT working or delivery days).
• -Parts classified as "LARGE" can ONLY be shipped on the 'standard' 3 working day basis.
• -Only orders for delivery to UK addresses can be processed.
  

If you have any queries regarding delivery to your address, please contact customercare@orio.com.

Attached below is a table indicating the various freight costs by region and service level across the UK.

Orio complies with UK Distance Selling Regulations. This means that the customer is entitled to return any purchased products within 14 days of delivery, without a specific reason. The goods must be returned in the same condition as delivered and in the original box and packing. 

Orio reserves the right to charge the customer if something is missing, such as instructions. The customer is responsible for paying any return postage costs. Any free items provided with the purchase must also be returned to complete the refund. Any refund applied will be for the cost of the part purchased (including VAT), but excluding the charge applied at invoice for delivery to the UK address (if applicable). 

Please contact us at customercare@orio.com within 14 days of delivery before returning any purchases. We will provide full details of the return process. Please note that the costs of returning goods to Orio is not refunded. Once we have received the goods at our designated return address, refunds will be applied to your payment method. 

If goods are returned after 14 days of first notifying Orio and requesting return, no refund will be made.

All Saab Parts Trade deliveries in the UK are performed by our designated courier service and are recorded by them to verify receipt (and act as proof of delivery). Any missing claims will be investigated and only refunded if the item can be confirmed as not delivered. 

In the unfortunate event that an item is delivered damaged, please contact Orio UK via e-mail ( customercare@orio.com), and we will provide full details of the damage claim process. Customers should carefully check the condition on receipt. Any items that are received and subsequently fitted to a vehicle will be deemed satisfactory and fit for purpose.